Our Company

Major companies, Schools and Universities rely on ION to make a positive first impression and provide genuine student prospects and lead generation solutions. When your business grows, we grow. By zeroing in on the triple bottom line of improved revenue, quality emphasis and delivering results, everyone wins.

World Class Call Centers

ION Global Solutions has committed to strategically establish 5 call centers where call center agents look for a career, not just a job. This has proven to increase the knowledge and experience of our front line agents and improve overall call quality. With each and every contact, IONs' top priority is the customer's experience. We truly believe that the most important people to a company are who we're speaking with. And, in turn, the most important people to those customers' and prospects are the agents who they interact with.

World-Class Staff

From executive-level management involvement to our keenly selected Vendor Management teams, our people are among the most experienced teams in the industry. IONs' management team is continually focusing on how to ensure our clients are receiving the highest-quality service, while also concentrating on strategies to grow our client base.

Meet our Staff

Performance-Driven Culture

Our company culture is to provide top-quality service, exceed objectives and handle every call professionally and efficiently. Through the use of our proprietary scripting tool along with online reporting portal, IONs'Call Center teams are empowered and encouraged to take initiative to implement practices to achieve objectives.